Terms and Conditions OF Service

Good nutrition supports the body’s natural defences and resistance. However, no claim can be made about the efficacy of any naturopathic or nutritional advice.

The practitioner (Dr. Ramiz Ahmed-Man):

  • Dr. Ramiz Ahmed-Man solely offers naturopathic and nutritional advice in the form of a naturopathic programme, which consists solely of nutritional, food supplement and lifestyle recommendations.

  • Advice will be tailored to support medically diagnosed conditions and/or health concerns/factors identified and agreed by yourself, the client, and Dr. Ramiz Ahmed-Man.

  • Dr. Ramiz Ahmed-Man, in his role as your practitioner, does not diagnose or claim to treat medical conditions and is not permitted to do so.

  • Naturopathic and nutritional advice is not a substitute for professional medical advice and treatment.

The client (you):

  • You, the client, are solely responsible for contacting your General Practitioner (GP) or specialist about any concerns about your health which may be raised during the consultation by yourself or Dr. Ramiz Ahmed-Man. Dr. Ramiz Ahmed-Man is not responsible for contacting your GP or specialist about any concerns about your health which may be raised during the consultation by yourself or Dr. Ramiz Ahmed-Man.

  • Please advise your GP of the naturopathic programme you will be following. Please also advise any other complementary medicine practitioners you are consulting.

  • It is important that you tell Dr. Ramiz Ahmed-Man about any medical diagnosis you have received, and any prescription medications, herbal medicine, food supplements or over-the-counter medication you are taking as it may affect your naturopathic programme. Dr. Ramiz Ahmed-Man is not responsible for any adverse effects which may be suffered by yourself due to an interaction/complication between your naturopathic programme and a medical diagnosis, prescription medications, herbal medicine, food supplements or over-the-counter medication which was not disclosed during the consultation.

  • If you are unclear about any part of your naturopathic programme or have any health concerns not mentioned during the consultation, then you should contact Dr. Ramiz Ahmed-Man immediately for clarification, via email, text or phone call.

  • Your naturopathic programme will have a specified timeframe, and you should not continue with recommendations outside of this timeframe unless agreed with Dr. Ramiz Ahmed-Man. This is to avoid any adverse reactions.

Data Protection Policy:

  • All client data is handled with General Data Protection Regulation (GDPR) compliance, in line with the UK Data Protection Act (2018) and in line with the Information Commissioner’s Office requirements with certified registration.

  • All client data collected in the Intake Form is temporarily stored using a GDPR-committed cloud service, before being transferred to secure local hard drives and deleted from the cloud service.

  • All client data collected during consultation sessions is held on paper or on secure local hard drives, all of which are kept in a locked filling cabinet at Dr. Ramiz Ahmed-Man’s business address, which is secured under lock and alarm.

  • All client data collected is solely accessed by Dr. Ramiz Ahmed-Man and used for the sole purpose of formulating your naturopathic programme and recommendations.

  • All client data is accessible by the client upon request and can be provided within 10 working days. All client data is deleted after 7 years following the last consultation between the client and Dr. Ramiz Ahmed-Man.

Rescheduling Policy:

  • Sessions can be rescheduled free of charge if requested up to 48 hours in advance.

  • Sessions rescheduled within 48 hours are subject to a fee of 10% of the standard session rate as stated on www.doctorramiz.com (excluding discounts).

  • All rescheduling requests must be requested by email, text or via the link (button) in the session confirmation email.

Cancellation Policy:

  • Sessions cancelled up to 48 hours in advance are entitled to full refund.

  • Sessions cancelled within 24-48 hours are subject to a fee of half the standard session rate as stated on www.doctorramiz.com (excluding discounts), with the remaining refunded.

  • Sessions cancelled within 24 hours, including no-shows, are subject to a fee of the full session rate paid by the client and therefore no refund.

  • All cancellations must be requested by email, text or via the link (button) in the session confirmation email.